Social Media Manager – Busting through silos

I was picking the brain of a friend who holds the role of the “social media manager” in his organization. When I asked him what this means he started out explaining: “When someone complains on twitter, I get involved to make sure I make the situation right.”. Me: “Oh, so you’re in customer service?” Him: [...]

The art of everything is dieing


agile company

This may come as a surprise, but being agile is a win. You need more people that do stuff. Not just any stuff ut stuff for the customer. Let’s talk about agile programming for a moment. Built first company completely with agile, when it was a new religion. Now, talkin about taking agile and making [...]